Return my bus tickets
Tickets purchased online, may be returned ONLY by the same means and paying the penalties provided that you can read in the legal terms described here
Legal terms:
Companies that sell tickets in advance, must return 85% of their value when the corresponding ticket is canceled up to 4 hours before the departure time of the bus (DS 212/92). In the case of companies that provide international services, this period will be up to 72 hours (DS 163/84). Unconfirmed tickets will be valid for 30 days from the date of sale.
CHANGES WILL NOT BE ACCEPTED, ONLY RETURNS
NO RETURNS AT AGENCIES WILL BE ACCEPTED
RETURNS ARE ONLY ACCEPTED UP TO ONE HOUR BEFORE THE BUS DEPARTURE, WITHOUT EXCEPTION
Rates are subject to change without prior notice. We inform you that as a security measure for you, your E-mail will be used to inform you of the status of your On-line purchase, if necessary, our executives will contact you to confirm your transaction. Our clients are requested and held responsible to keep their personal data updated in our registry. Andesmar Chile reserves the right to reject transactions that do not coincide with the antecedents previously entered in our database, due to security regulations of our company.
